Businessmen shaking hands

Four Ways to Build Relationships: A Relationship Manager’s Guide

Building a strong work bond and close interpersonal relationships is absolutely critical to the success of your business. By formulating good working relationships with your employees and contractors, you’ll rise higher and so will they! Your work environment will be smoother and more productive and your entire organization will benefit from such a positive collaboration.

Of course there will be times in your career when you will have frustrating moments, when the employees and others in your career space do not agree and will dismiss your suggestions or take your criticisms the wrong way. However, tone is paramount to success, as well as enlisting cooperation at every stage of the process. By understanding that there will be bumps along the road and learning to brush them off gracefully, you will not lose hope. You and your team will learn to balance turmoil with grace and dignity, and smooth out any rough edges with open communication and tact.

So, instead of running away from the difficult days, work to perfect these four things to become more successful in your career, and to develop great people skills. Tackle these pointers individually to hone your skills as a manager, thereby communicating better with everyone you come across in your career journey!

Admire the strength of your employees

Understand that every employee needs motivation to leave their families and home behind and come to work. Money is not everything; people need to feel respected by their managers. Showing them that you care, that you really appreciate them coming to work every day, and you respect their commitment to leave their family every day will work to build a stronger team bond.

Every employee comes to work with a purpose, and this purpose varies greatly from person to person. As a manager, you should distinguish everyone’s purpose separately and attend to each one with encouragement, respect and care. For some, the purpose is to provide high-quality service. Others want to fund the cost of school supplies, pay for a family vacation or receive a regular income. Whatever their reason, they want to feel important and feel that their company cares about them and their work. As a manager, you should inquire about their goals and find ways to reach them so they enjoy their time at work. The easiest way is to talk to them and communicate support. Do not assume that you know what their goals are without discussing it with them. Not everyone goes to work to simply make money.

Communicate about your expectations from the employees

Managers should demonstrate and guide employees in accomplishing a task. Instead of leaving a loose end, show them the right way to do things and then check with them to see whether they have gotten it right. Ask the employee to show what they’ve learned and repeat the steps. Do not discourage an employee, even when they don’t get it right on the first go. It is good to learn, unlearn and learn together. As hard as it might seem, the truth in getting a quality day’s work from an employee is to be very thorough in what you want from them. Also, have a regular review with them and, after every task is accomplished, discuss it with them and walk through every step to see where the employee needs your support. Encourage them with praise for all the good things they did to accomplish the task.

Be a team leader and yet be a part of the team

In most cases, employees quit when they seem to not have a good relationship with their team leaders. Differences of opinion are healthy, but difficulties arising from these differences can be negative. Learn to stand up to the good and bad your employee is facing at work. Do not demotivate or desert them whenever something bad occurs.

Employees tend to show disappointment at work and with the company when their manager fails to step forward and confront an uncomfortable situation. You should be aware of these situations and quickly tackle them by supporting your employees. Take a stand and represent the company by making fair judgements, whenever need be. This will help the company retain quality staff who might otherwise leave because of disappointed with the company.

Give your employees a chance to grow with the company

The ideas that stem from engaging an employee can open new paths of growth for the company, while at the same time, offering employees a chance to explore a rewarding career. Sometimes, with the right inspiration, an employee who intended to stay for only a short duration with the company becomes one of its greatest assets. As a manager, it is your duty to judge the potential in an employee, and then nurture it.

If an employee shows interest in other areas of the business, to which they are not directly linked, then align opportunities for that employee to develop their potential in that direction. Communicate with other seniors and help the company find ways to retain great staff. Involve employees and afford them educational training to support them on their growth paths and encourage them to succeed further, by motivating them.

No theory is complete without a strong practical foundation. There will be times when many things you plan to do with employees will fail or not work out exactly the way you intended. Don’t lose hope; keep adapting your positivity to strengthen relationships. You might have to alter your path for every individual, but there is no end to getting it right when you are approaching it with a healthy and positive spirit.