Cleaning restrooms or managing reputations
Standard janitorial cleaning services are no longer sufficient to protect lives and livelihoods. The reality is today’s employees and customers want to know their health and safety is a priority. This is why we offer an Enhanced Janitorial solution that employs science-backed cleaning and disinfection techniques. We are certified in OSHA compliance and accredited by Global Biorisk Advisory Council’s (GBAC) for outbreak prevention, response, and recovery.
Total Means Complete
- Kitchen and restroom cleaning/restocking
- Reception area/lobby cleaning
- Pro Disinfection
- Daily carpet care
- Dusting and window washing
- Waste removal
- Floor stripping, waxing and polishing
- Exterior and grounds maintenance
- Power washing
- Handyman services
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Client Satisfaction Above All Else
Total Accountability
Our clients appreciate the visibility we provide on our own job performance. Our supervisors conduct thorough on-site walkthroughs to make sure every task is done the right way the first time. We also have a fleet of managers who spot-check properties from 5 pm to 12 am, ensuring every building is secure. Accountability is how we ensure everyone from field technicians and supervisors to our own executives represent Total Cleaning at its very best.
Reliable Results
Our supervisors conduct weekly on-site walkthroughs to make sure every task is completed right. They also review before and after images and share those results with clients. We ask clients to submit monthly reviews of our service. If a client rates our performance low in any area, a senior manager steps in to discuss immediate corrective steps.
What our clients say
In the midst of COVID-19, Total Cleaning was there when we needed them most. They provided the highest professional standard when disinfecting our office so we could protect our staff. The hard work of your employees on the front line should not go unnoticed. We appreciate you and them! GREAT JOB!!!
In these hard times with Covid restrictions, we should make an effort to recognize good working individuals. This would be the case of your employee Toncy Bilicich. He is a very hard working person. Makes efforts to visit each location inside Quail Hollow frequently and is always very polite and respectful. He cleans in a very professional manner and is diligent in details. We are glad Total Cleaning has given us a good person to maintain and clean our exterior areas. He is definitely a plus and we are happy to have him.
Marbella is fantastic! She never stops working/cleaning. She is like “Energizer Bunny”, just keeps going and going. She keeps our facility clean & sanitized. I wish we could clone Marbella..
Trust-Building Technology
We utilize smart technology requiring cleaning technicians to take pictures before and after they finish each service and upload those images to our mobile application for job performance evaluation. Cleaning team members are also required to clock-in and out of our mobile app. If a team member does not show up on time (which is rare), a team supervisor receives an alert and dispatches a backup cleaning technician.
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