Cleaning restrooms or managing reputations
Standard commercial cleaning services are no longer sufficient to protect lives and livelihoods. The reality is today’s employees and customers want to know their health and safety is a priority. This is why we offer an Enhanced Janitorial cleaning solution that employs science-backed cleaning and disinfection techniques. We are certified in OSHA compliance and accredited by Global Biorisk Advisory Council’s (GBAC) for outbreak prevention, response, and recovery.
Total Means Complete
- Kitchen and restroom cleaning/restocking
- Reception area/lobby cleaning
- Pro Disinfection
- Daily carpet care
- Dusting and window washing
- Waste removal
- Floor stripping, waxing and polishing
- Exterior and grounds maintenance
- Power washing
- Handyman services
Client Satisfaction Above All Else
Total Accountability
Our clients appreciate the visibility we provide on our own job performance. Our supervisors conduct thorough on-site walkthroughs to make sure every task is done the right way the first time. We also have a fleet of managers who spot-check properties from 5 pm to 12 am, ensuring every building is secure. Accountability is how we ensure everyone from field technicians and supervisors to our own executives represent Total Cleaning at its very best.
Reliable Results
Our supervisors conduct weekly on-site walkthroughs to make sure every task is completed right. They also review before and after images and share those results with clients. We ask clients to submit monthly reviews of our service. If a client rates our performance low in any area, a senior manager steps in to discuss immediate corrective steps.
What our clients say
I had a great experience with total cleaning, they came to polish our office and it turn out great. They were very attentive to our needs, the project manager came to visit the place a couple of times to make sure they were going to be ready for the work and he showed up like 30 minutes earlier before the workers to make sure everything was ready. They moved the furniture and placed it back exactly how it was. I will totally use them again
Very professional organization, well supervised field crew. Good follow up to ensure customer satisfaction so they care about getting the job done right. They worked with me to get a crew onsite when I needed them with short notice. Will definitely be using them again…
We’ve had a great experience with Total Cleaning. They are professional and they were punctual. I wanted to book the appointment for a few days ahead, but was happy to hear they had availability for the SAME DAY. I had a proposal on my hand the following day. On the walk-through appointment I explained to the Sales Rep, my concerns I had with my other cleaning company. I told him the areas I wanted the cleaners to focus on. I could only say good things about Total Cleaning I’m getting even more than what I expected. They’ve been cleaning my office for about 6 months, the cleaners take pride on their work and they pay attention to detail. I was shocked to see an area manager come to the office to do an inspection. I’m actually paying for what I was offered from the first visit to my office.
Marbella is fantastic! She never stops working/cleaning. She is like “Energizer Bunny”, just keeps going and going. She keeps our facility clean & sanitized. I wish we could clone Marbella..
Trust-Building Technology
We utilize smart technology requiring commercial cleaning technicians to take pictures before and after they finish each service and upload those images to our mobile application for job performance evaluation. Cleaning team members are also required to clock-in and out of our mobile app. If a team member does not show up on time (which is rare), a team supervisor receives an alert and dispatches a backup cleaning technician.